Campaign Status List Report
Campaign Status List Report
This report is designed to show the breakdown by list_id of the calls and their statuses for all lists within a campaign for a set time period.
DISPOSITION = The distinct dispositions made for the list within the time frame specified.
CALLS = The number of calls ending with the disposition listed.
DURATION = Sum of the length of the calls ending with the disposition listed.
HANDLE TIME = Sum of the time the calls ending with the disposition listed were handled by an agent (TALK + DEAD).
TOTAL CALLS = Number of calls placed to leads belonging to lists in this campaign within the time frame specified.
STATUS FLAGS BREAKDOWN = Breakdown of the total calls into status categories, including counts per category and percentage relative to the number of calls to leads in the list within the time frame specified.
CAMPAIGN:
List ID #9911: FL-Orlando
***NO CALLS FOUND FROM 2016-02-22 00:00:00 TO 2022-02-22 23:59:59***
List ID #95129: 95129 Leads Expert BPO
***NO CALLS FOUND FROM 2016-02-22 00:00:00 TO 2022-02-22 23:59:59***
List ID #987894: 8978945
***NO CALLS FOUND FROM 2016-02-22 00:00:00 TO 2022-02-22 23:59:59***
PLEASE SELECT A CAMPAIGN OR LISTS ABOVE AND CLICK SUBMIT