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Summary
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--All Active--
(To select more than 1 campaign, hold down the Ctrl key and click)
--All User Groups-
--All In-groups-
User Groups,In-groups, Campaigns, Users, DIDs, Status flags

Parameters that may or may not be required based on the type of report run. Available options are dependent on the user permissions. Additionally, selecting specific campaigns combined with selecting -ALL- for ingroups will restrict the -ALL- selection to only ingroups for the selected campaigns. Specific campaign selection will also limit the statuses counted if any status flags are selected.

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DIAL LEVEL:

5.862

DIALABLE LEADS:

5.862

HOPPER (min/auto):

39014 / 0

LEADS IN HOPPER:

5.862

TRUNK SHORT/FILL:

5.862

CALLS TODAY:

5.862

DROPPED / ANSWERED:

39014 / 0

DROPPER PERCENT:

5.862

FILTER:

FIRSTNAMELASTNAME

AVG AGENTS:

5.862

DL DIFF:

39014 / 0

DIFF:

5.862

TIME:

2022-02-18 08:01:52

DIAL METHOD:

ADAPT_AVERAGE

STATUSES:

ADAPT_AVERAGE

ORDER:

DOWN

Current Active Calls

6

Calls Ringing

6

Calls Waiting for agents

0

Calls in IVR

0

Chats waiting for agents

0

Callback Queue Calls

6

Agents logged in

0

Agents in Calls

0

Agents Waiting

0

Paused Agents

0

Agents in Dead Calls

0

Agents in Dispo

0

Time On Calls Campaign agents:

2022-02-16 10:30:45
STATION
USER SHOW ID INFO
SESSIONID
STATUS
PAUSE
MM:SS
CAMPAIGN
CALLS
HOLD
IN-GROUP